Fees
Our fees have been developed in accordance with the Australian Psychology Society (APS) and the Medical Benefits Schedule (MBS).
Headstrong Health believes in affordable healthcare at competitive prices. The current APS recommended fee for a standard consult is $300. The full fee schedule can be found here.
Please note these prices are effective 1 July 2024
Note about Rebates
Medicare: To receive psychology services under Medicare, you must be referred by a medical practitioner. Speak to your healthcare provider about eligibility and referrals.
Private Health Insurance: Some insurers will provide benefits towards psychology services. Health funds will pay a set benefit or a percentage of the cost of the service. The psychologist needs to be registered with your health fund, so you should check this, and your defined benefit, before submitting a claim.
Third party providers: Headstrong Health can bill eligible third party providers direct. Headstrong Health needs to be registered with the provider, so you should check this with your agency prior to booking with us.
Cancellation policy
We require 48 hours notice for cancellations. We have set this policy so we can offer the timeslot to another person who may be on a waiting list to see that psychologist.
For cancellations with less than 48 hours notice, a $63 fee will be charged
For cancellations with less than 24 hours notice, a $125 fee will be charged.
For missed appointments with no notice, the full fee will be charged.
There may be times when you have sudden illness or an unexpected personal emergency. If this happens to you, please contact us as soon as possible. If it is after hours, we have an answering service where you can leave a message.
The APS recommended cancellations fees are:
0-24 hours: Full fee
24-48 hours: 50% of fee
48-7 days notice: 25% of fee